Bringing My Phone Back
Hey, does anyone remember this:
The music in this vid was one of many ring tones that have been wiped clean off my phone.
Yesterday morning my phone booted up to an error screen and I could not reset it with a battery pull. After fiddling with it all day and getting nowhere I took it the Verizon kiosk in the mall. They referred to one of their actual stores. Then those people sent me home telling me to update the software. I was not happy with their customer service. Although they seemed willing to, ultimately, provide me with a replacement, they wanted me to see if I could figure it out on my own.
When I got home their suggestion of downloading software to the phone didn’t work. I spent a few hours on it and got nowhere. Fed up, I left it connected to my computer and when I came back a few hours later it had somehow connected to my computer and I was able to restore it to factory settings.
Luckily I have my contacts backed up. A lot of media got deleted, mostly but that’s no big deal. I can replace the few ring tones that I liked anyways. I’ll probably be personalizing the phone over the next couple of days. I didn’t realize how customized I had it.
Really, I’m just glad that I don’t have to buy a new phone or go through the hassles of submitting an insurance claim. I can still wait until my renewal window is open or when my contract is up.
The music in this vid was one of many ring tones that have been wiped clean off my phone.
Yesterday morning my phone booted up to an error screen and I could not reset it with a battery pull. After fiddling with it all day and getting nowhere I took it the Verizon kiosk in the mall. They referred to one of their actual stores. Then those people sent me home telling me to update the software. I was not happy with their customer service. Although they seemed willing to, ultimately, provide me with a replacement, they wanted me to see if I could figure it out on my own.
When I got home their suggestion of downloading software to the phone didn’t work. I spent a few hours on it and got nowhere. Fed up, I left it connected to my computer and when I came back a few hours later it had somehow connected to my computer and I was able to restore it to factory settings.
Luckily I have my contacts backed up. A lot of media got deleted, mostly but that’s no big deal. I can replace the few ring tones that I liked anyways. I’ll probably be personalizing the phone over the next couple of days. I didn’t realize how customized I had it.
Really, I’m just glad that I don’t have to buy a new phone or go through the hassles of submitting an insurance claim. I can still wait until my renewal window is open or when my contract is up.
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